Shipping policy

Shipping within Germany:
We send with DHL & DPD.
The shipping costs are flat rate

DHL: 5,90 €

From an order value of € 75.00, we deliver free of charge within Germany.

For the following postcode we calculate an isolate sash of € 12.00:
18565, 25845-25849, 25859, 25863, 25869, 25929-25955, 25961- 25999, 26465-26486, 26548, 26571-26579, 26757, 27498-27499, 83256.

Orders from abroad:

Shipping costs Switzerland and Liechtenstein: € 26.50 (flat rate)
Shipping costs in EU member states: € 15.60 (flat-rate amount)

The following applies to the following countries: Belgium, Netherlands, Luxembourg, Austria, Denmark, Czech. Republic, France, Monaco, Poland, Slovakia, Italy, Slovenia, Hungary, Sweden, Spain, Portugal, Finland, Estonia, Latvia, Lithuania, Norway, Bosnia and Herzegovina, Croatia, Serbia, Bulgaria, Romania, Greece, Great Britain

Exceptions:
Netherlands and France without overseas areas, Denmark without Greenland (GL) and Faroe Islands (FO), Serbia without Kosovo, Italy including Vatican City (VA).
For parts of the British Islands with Northern Ireland and the Schott. Highlands (Highlands), for the Isle of Man (IM) as well as for Guernsey (GG) and Jersey (each) are calculated in island shocks.

Insert shot:
€ 14.00 (flat -rate amount)

Insert shot:
€ 33.00 (surcharge for isolate sash for Azores, Madeira, Balearic Islands, Corsica and Eelend Islands)

Inselight surcharge applies to the following postcode:

Denmark (DK) 1
4592, 5960, 5970, 5985, 6720, 7884, 8592, 9940, 9950, 9960, Bornholm: 3700, 3720, 3730, 3751, 3760, 3782, 3790

Estonia (EE)
62601, 88001-88005, 91217, 91301-91320, 92001-92420, 93001-94799, 96027, 96098

Finland (FI) Aland Islands (AX):
22100, 22101, 22120, 22130, 22140, 22150, 22160, 22220, 22240, 22270, 22271, 22310, 22320, 22330, 22340, 22410, 22411, 22430, 22520, 22530, 22550, 22610, 22630, 22710, 22720, 22730, 22810, 22820, 22830, 22840, 22910, 22920, 22930, 22940, 22950

France (Fri)
17410, 17580, 17590, 17630, 17670, 17740, 17880, 17940, 22870, 29242, 29253, 29259, 56360, 56590, 56780, 85330, 85350

Corsica
20000-20999

Greece (GR) Sardonian Islands
18010, 18020, 18040, 18050

Leaders of the Ionic Islands:
28xxx-29xxx, 49xxx,

Northern Sporaden & Thrakian Islands:
34007, 37003-37005, 64002, 68002

Kreta's leading areas:
70xxx-74xxx and the islands of the Aegean: 80xxx-85xxx

Great Britain (GB) Northern Ireland:
BT1-82, BT92-94, Channel Islands Guernsey and Jersey: GY1-9, Je1-4, Isle of Man: IM1-9, Orkney Islands: KW1-17, Scilly Islands: Tr21-23, Shetland Islands: ZE1-3 Hebrides and Scottish highlands: HS1-9, IV1-28, IV 36, IV40-56, IV63, KA 27-28, PA20-38, PA41-78, PH19-26, PH31-44

Italy (IT) 2 Pontine Islands:
04020, 04027, Sardinia: 07000-09999, lagoon of Venice: 30010, 300100, 30121-30126, 30131-30135, 30141, Elba with Tyrrhenische Islands: 57030-57039, 58012-58013, 58018, Tremititi Islands: 71040, Islands in the Gulf of Naples: 80070-80071, 80073-80077, 80079, island groups around Sicily: 90010, 91017, 91023, 92010, 98050, 98052, 98055

Croatia (HR)
20221-20226, 20260-20264, 20270-20275, 20289-20290, 21225, 21400-21405, 21410, 21412-21413, 21420, 21423-21426, 21430-21432, 21450, 21454, 21460, 21462-21463, 21465-21469, 21480, 21483, 21485, 22000, 22010, 22020, 22030, 22202-22206, 22211-22215, 22221-22223, 22231-22236, 22240, 22242-22244, 22300-22307, 22310-22312, 22317-22324, 23212, 23234, 23249-23251, 23262-23264, 23271-23275, 23281-23287, 23291-23296, 51280-51282, 51500, 51511-51517, 51521-51523, 51542, 51550-51557, 51559, 51561-51564, 53291, 53294, 53296-53297

Netherlands (NL)
1156AA-1156ZZ, 1791AA-1797ZZ, 8881AA-8884ZZ, 8891AA-8897ZZ, 8899AA-889ZZ, 9161AA-9164ZZ, 9166AAA- 9166ZZ

Norway (NO) Svalbard Group (Spitzbergen):
9170-9179, Jan Mayen: 8099

Portugal (PT) Azores Grupo Oriental (Santa Maria, São Miguel, Formigas):
9500-9690, Azores Grupo Central (Faial, Graciosa, Pico, São Jorge, Terceira): 9700-9950, Azores Grupo Ocidental (Corvo, Flores): 9960-9980, Madeira: 9000-9390, Porto Santo: 9400

Sweden (se)
10005, 13025, 13033, 13034, 13036, 13038, 13039, 13042, 13043, 13055, 13056, 37022, 43080-43099, 45204-45205, 47112-47115, 47500-47599, 62000-62999, 74296-74297, 76017-76019, 91803

Spain (ES) 1 Balearic Islands:
07000-07999,

Special areas in the Alps Campione d’Italia2:
IT 22060, CH 6911,

Livigno:
IT 23030, Martina: CH 7560, Samnaun: CH 7562-7563
1) The following areas are served via air freight: Greenland (GL), Faroe Islands (FO), Canary Islands (IC), Ceuta and Melilla (ES)
2) Some postcodes include areas on islands and the mainland.
Special surcharges for customs clearance and special areas:
16.00 € = Bosnia and Herzegovina, Croatia, Serbia
20.00 € = Norway, Iceland
50 00 € = Italy: Campione d'Italia, Livigno, Norway3: Jan Mayen, Spitzbergen/Svalbard Switzerland: Martina, Samnaun3 does not include the costs for delivery on islands.
3) does not include delivery on the islands.

We send our goods by post. We only owe the timely, proper delivery of the goods to the transport company and are not responsible for delays caused by the transport company.
The risk of random doom, random damage or the random

 

Accepted payment options

–  Prepayment by bank transfer
–Payment via SEPA base direct debit
–  payment with credit card
–Payment by PayPal
–Payment via PayPal Express
- Payment by PayPal (credit card, direct debit, possibly invoice)
–Payment via clickandbuy
- Payment by Sofortüberweisung (via Klarna)
–  Payment by invoice (via Klarna)
–  Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
–Payment by Amazon Payments
- Payment by Giropay

- Payment via Google Pay
- Payment via Apple Pay

More details on payment

When paying via SEPA base direct debit or per SEPA temporary direct debit, authorize us by granting a corresponding SEPA mandate to collect the invoice amount from the specified account. You will receive a preliminary announcement (pre-notification) at least 5 days before the date of direct debit. Please note that you are obliged to ensure sufficient coverage of the account for the announced date.

When paying by credit card, your credit card account is loaded with sending the goods.

Our bank connection:

Volksbank Dresden-Bautzen eG
Our World Food sales and commercial company mbH
At advance by bank transfer

Deutsche Kreditbank AG Owner:
Dunkings DNA O&L Richter
KTO: 1056 0944 26
BLZ: 1203 0000
BIC: Byladem1001
IBAN: DE16 1203 0000 1056 0944 26
If you have any questions, you will find our contact details in the imprint.